THE SHORT VERSION
I go where “good enough” lives, and I don't leave it alone.
I’ve spent 20 years improving how work gets done: running PolyOne’s global Lean Six Sigma program, redesigning how KeyBank served small businesses, and working shop floors across Northeast Ohio as an independent consultant, now Leanwrx.
The pattern never changes. The biggest gains hide behind habits nobody has questioned. Finding them takes someone willing to ask the uncomfortable “why,” and then stay long enough to help your people build the answer.
Lean is in the name, but it’s one tool in the belt. Some problems need a Kaizen. Others need statistics, a change plan, a customer interview or a carefully standardized process before anyone automates it.
When a project needs more hands or a specific skill, I bring in specialists I’ve worked with for years. You still deal with me, and I stay accountable for the result.
